FAQ
Public Holidays & Extreme Weather
-We do not offer delivery on public holidays.
-When Typhoon Signal #8 or the Black Rain signal is hoisted, customers will be contacted to re-schedule delivery time.
-My Meat Man's staff are available on Monday to Saturday 9:30am-6:00 pm. Outside working hours please email [email protected] , We will get back to you as soon as we can.
Delivery
-It is the responsibility of the customer to notify My Meat Man immediately of any change to their delivery address.
-We do not deliver the goods to the building with no lift available.
-We reserve the right to charge an additional delivery fee if the recipient is not available to accept delivery at the nominated delivery time.
Refund
-In the event that any product is missing please notify My Meat Man within 2 days and we’ll refund to you by Coupon Code ASAP.
-It is the receiver's responsibility to check the condition of any goods received at the time of delivery.
-Refund is only available when valid original receipt is provided.