FAQ

Public Holidays & Extreme Weather


-We do not offer delivery on public holidays.

-When Typhoon Signal #8 or the Black Rain signal is hoisted, customers will be contacted to re-schedule delivery time.

-My Meat Man's staff are available on Monday to Saturday 9:30am-6:00 pm. Outside working hours please email [email protected] , We will get back to you as soon as we can.


Delivery


-It is the responsibility of the customer to notify My Meat Man immediately of any change to their delivery address.

-We do not deliver the goods to the building with no lift available.

-We reserve the right to charge an additional delivery fee if the recipient is not available to accept delivery at the nominated delivery time.


Refund


-In the event that any product missing please notify My Meat Man within 2 days and we’ll credit the money into your account ASAP.

-It is the receiver's responsibility to check the condition of any goods received at the time of delivery.

-Refund is only available when valid original receipt is provided.